Faq’s

Frequent Asked Questions

Q1. Where I’ll stay in Cusco?

Your accommodation will surely be based on your choices and expectations. It will be pre-booked according to your itinerary. Upon arrival in Cusco, you will be greeted by “SUNRISE PERU TREK” representative who will assist you in your comfortable transfer in an air-conditioned car to the hotel of your choice. The representative will accompany you until your check-in.

Q2. Will I be safe in Cusco?

It is absolutely safe to travel to Cusco in Peru, as the country is welcoming, warm and hospitable. During any transfer on your Tours for “Inti Raymi”, Machu Picchu, Trekking or expeditions, you will be assisted by “SUNRISE PERU TREK” representative, as well as our experienced chauffeurs who are dedicated to your comfort, well-being and safety. Our experienced guides and escorts will also ensure that your trip to Inti Raymi in Cusco – Peru, is a safe and healthy experience.

Q3. What about the food? Will my food preferences be considered on my tour of Inti Raymi?

Peruvian gourmet is considered one of the finest and most elaborate cuisines in the world. Be prepared to be well and sumptuously fed on a tour of Inti Raymi in Cusco – Peru. Famous throughout the world for spices and curries, the Peruvian food served can be shaped according to the taste buds of the tourist. Be sure to specify your dietary needs and “SUNRISE PERU TREK” will gladly serve you the best of our recipes on a platter. If you are on a special diet, we will be happy to alert the hotels in advance to serve you accordingly.

If you want to have an authentic slice of Peruvian cuisine, “SUNRISE PERU TREK” is sure to take you through a gastronomic adventure of Peru where food is a way of life.

Q4. How will I travel?

You will travel in private air-conditioned vehicles with varied capacities. “SUNRISE PERU TREK” will accompany you with the best quality cars and coaches on your personal or family tour. For your group travel needs, “SUNRISE PERU TREK” is well equipped with 8-9-seater Tempo travelers, 15-18-seater minibuses and 35-seater large buses to make sure you don’t compromise on a Trip to Inti Raymi.

Q5. Who will answer my calls and questions when I call, before and after I check in, and during my Trip?

Before registering, you can contact our office, where you will be connected with an experienced and responsible Manager. He will reply and take care of all your inquiries and as soon as you become our client after confirming and signing an itinerary, a file will be assigned to a travel professional in our office, who will be directly responsible for your Inti Raymi Tour.

However, your entire Tour will be personally monitored and supervised under the care of our top senior officers and your Mobile will be delivered to you, in case of an emergency. We invite you to call them 24 hours a day, 365 days a year. In addition to this, you will also be provided with a list of our partner offices for all those cities, wherever you are visiting for your comfort and convenience.

Q6. Do you have age-based limits?

No, many of the travelers in the world belong to the 60-70 age group.

Q7. How do I pay for my trip and what are the cancellation policies?

  1. a) You can simply pay us with credit cards like Visa / Mastercard.
  2. b) As a general policy, no cancellation fees are charged in case we receive a minimum notice of 5 weeks, but this differs from case to case.
  3. c) Actual cancellation charges are charged only when we prepay hotel advances and purchase domestic air and train tickets in advance or we purchase the entrance to Inti Raymi Festival. If you choose to cancel the early booking, you will have to pay the cancellation fees charged by hotels, railways, domestic airlines and Inti Raymi Tickets.

Q8. Will your company help me with my internal air arrangements?

Yes, we can provide you with a complete tour package that includes your air travel arrangements. If you need information on the rates of national airlines or the schedule of operations, you can contact us directly.